Falcon Communications Ltd privacy policy

At Falcon Communications Limited, We're committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using our website you are agreeing to be bound by this policy .

Any questions regarding this policy and our privacy practices should be sent by email to enquiries@cbrneworld.net.

Who are we?

We're Falcon Communications Limited, publisher of CBRNe World Magazine and CBRNe World Directory, creators of CBRNe Convergence, and providers of consultancy work on European Commission and other projects.

How do we collect information from you?

We obtain information about you when you use our website, when you subscribe to CBRNe World Magazine, when you register to attend CBRNe Convergence, when you purchase the CBRNe World Directory, or when you contact us about products and services.

What type of information is collected from you?

The personal information we collect may include your name, address, email address, IP address, job title, company name, company address, and information regarding what pages of our website are accessed and when.

If you register online to attend CBRNe Convergence, purchase exhibition space at CBRNe Convergence, or purchase the CBRNe world Directory, your card information is not held by us, it is collected by our third-party payment processors, who specialise in secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We require this information to understand your needs and provide you with a better service. We may use your information to:

  • Process your subscription to CBRNe World Magazine.

  • Process your registration for CBRNe Convergence.

  • Process your purchase of the CBRNe World Directory.

  • Dealing with entries into a competition.

  • Seek your views or comments on the services and products we provide.

  • Notify you of changes to our services.

  • Send you communications which you have requested and that may be of interest to you. These may include information about CBRNe Convergence and other events and products.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How long do we keep your information?

Falcon Communications Limited will not keep your information for longer than is necessary. We will hold on to the information you provide either while your account is in existence, or as needed to be able to provide the services to you.

If legally required or if it is necessary to meet regulatory requirements, resolve disputes, prevent fraud or abuse, or enforce our terms and conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide services to you.

Who has access to your information?

Falcon Communications Limited will not sell or rent your personal information gathered as a result of completing the website, convergence, or directory registration form to anyone.

Falcon Communications Limited will not share your information with third parties for marketing purposes.

Third party service providers working on our behalf:

We may pass your information to our third party service providers, agents, subcontractors, and other associated organisations for the purposes of completing tasks and providing service to you on our behalf (for example to process registration and payments for CBRNe Convergence). However, when we use third-party service providers, we disclose only the peronal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for the, to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purpopses of prevention of fraud or other crime.

Choosing how we use your data

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone, or text message unless you have given your prior consent. We will not contact you by post if you have indicated that you do not wish to be contacted.

You can change your marketing preferences at any time by contacting us via email at enquiries@cbrneworld.net

Controlling your personal information

You have the right to:

  • Change and/or update the information we hold about you

  • Have the information we hold about you deleted

  • Request a copy of the information we hold about you

If you would like to change, delete, or request a copy of your information please email us at enquiries@cbrneworld.net or write to us at Falcon Communications Ltd, Suite 26, Basepoint Business Centre, 1 Winnall Valley Road, Winchester, Hampshire, SO23 0LD.

You can unsubscribe from receiving marketing emails from us by clicking the 'Unsubscribe' link at the bottom of marketing emails. Once you do this you will no longer receive emails from us.

Security

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected. When you are on a secure page, a lock icon will appear on the bottom of web browsers.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of cookies

Like many other websites, the CBRNe World webiste uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but it is possible to switch off cookies by setting your browser preferences.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated April 2018.

 
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